$50 NON-REFUNDABLE DEPOSIT is required to secure your appointment.

Deposits must be sent via Zelle to hairbynatalieb@gmail.com.

The deposit will go toward your service total, with the remaining balance due at your appointment.

Deposits are non-transferable and cannot be applied to future appointments if canceled.

First-time clients: Cash payment only.

Returning clients: May pay via cash or Zelle.

Please arrive ON TIME. A $25 late fee applies if you arrive 20+ minutes late.

If you are 30+ minutes late, your appointment will be CANCELED and must be rescheduled with a new deposit.

Traffic in Chicago can be unpredictable—please plan accordingly.

All deposits are NON-REFUNDABLE.

Cancellations must be made at least 24 HOURS IN ADVANCE.

No-call/no-show appointments will result in a charge of 50% of your missed appointment price, PLUS the full cost of your future booking.

Frequent cancellations or no-shows may result in denial of future bookings.

NO REFUNDS. NO EXCEPTIONS.

Please address any concerns BEFORE leaving the salon—adjustments can be made while you are still in the chair.

All sales are FINAL.

Please arrive with CLEAN, PRODUCT-FREE hair, ready to be braided. If your hair is tangled, an additional $35 detangling fee will apply.

Shampoo services are available for an additional fee and must be booked in advance.

If you are reusing hair from a previous install, it must be clean, dry, and free from any product.

For kinky/curly textures requiring a blowout, an additional $25 will be charged.

Failure to follow these instructions may result in additional charges or appointment rescheduling.

Natural hair coloring is NOT offered.

Extensions requiring coloring must be DROPPED OFF 7 DAYS PRIOR to your appointment.

Ensure your name, appointment date, and time are labeled on the bag.

The salon is closed on Sundays & Mondays—plan your drop-off accordingly.

I do NOT color over other stylists' work.